The Art and Science of Competency Models: Pinpointing Critical Success Factors in Organizations

by Anntoinette D. Lucia







ISBN-13: 9780787946029

ISBN-10: 787946028

How Do You Ensure that Employees Are Doing the Right Things? Many of us ask, “What does it take to do a job well?” and stopthere. But there’s more to it than that. What skills and knowledge are necessary for effectiveness in acertain job? Does the employee have the appropriate skills andknowledge, or is some kind of training necessary? Are these jobexpectations aligned with the culture and strategy of theorganization as a whole? These questions are essential to performance improvementefforts. And competency modeling is designed to help you findanswers to questions such as these. A competency model is . . . a descriptive tool that identifiesthe skills, knowledge, personal characteristics, and behaviorsneeded to effectively perform a role in the organization and helpthe business meet its strategic objectives. From the authors of the best-selling book The Art and Science of360¡ Feedback comes this guide to the design andimplementation of competency models. “The authors have taken competency modeling out of the domain ofacademics and social scientists by creating a practical ‘how-to’work that clearly and simply explains the steps in developing andusing competency models. I recommAnd this book to anyone whose jobincludes the pinpointing and sharpening of relevant competencies,for themselves or for others.” –Scott B. Parry, chairman, Training House “Lucia and Lepsinger have demystified competency models and putin the hands of the reader a blueprint for developing meaningfulrecruiting, performance measurement, and succession planningsystems. They succeed with a straightforward, pragmatic style,using actual examples that make the book an easy read.” –Frank Ashen, senior vice president, New York StockExchange Get the Results You Expect! Competency models are a means of ensuring that your investmentin your employees will yield the expected results. The popularityof competency modeling is steadily increasing: human resourceproYou’ll use this cutting-edge guide to: * Clarify job and work expectations * Hire the best available people * Maximize productivity * Enhance a 360¡ feedback process * Align behavior with organizational strategies and values * Adapt to change

Customer Reviews

Great EBook Deal

5.0 rating
October 3, 2020

This is a great price for the book in electronic format. I paid more through Google books, and was only given single page by page view access only and they didn’t advertise it as that. So not cool.
Wish I would have found this sooner..
Thanks again this is awesome and is a great deal!!!!!

Alex Myers

Suspicious price, Trustworthy content

5.0 rating
September 28, 2020

After not being able to find the book for free ANYWHERE I had to result to purchasing online. The price for the online book on this website was cheaper than any others, and I was suspicious I would be scammed because of that. I decided to trust the reviews and purchased. Got the download I was promised in full! Thank you for not breaking the bank for this college student <3



5.0 rating
September 24, 2020

THANK YOU. Upon cursory examination, I am thrilled with the book. You people are great. Now I don’t have to type out everything — and it is very readable. I am so glad I cancelled my other order — book was very costly — and was going to take 3 weeks to get. Yet here you are, and you gave it to me quickly, conveniently — “right now!” WOW. I will certainly remember you. Thank you so much.


It Does Really Work

5.0 rating
September 24, 2020

I found this site and I was going to purchase the book when I saw the program to get it for free. I copy the link, email all my classmates on canvas, took a screen picture, and sent it to them, next morning I received the code and I applied to the cart and I got my pdf download. It’s real and the pdf is real and it works, all pages opened. Thank you so much!!!


I was skeptical because there were only 5 star reviews

4.0 rating
September 23, 2020

But I got my textbook for $16 bucks. Put 4 stars so you could tell It was a real person making this lol.

Jamie Sansbury


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